Zimbra expertise for the email you cannot afford to lose.
Leaving Exchange, recovering a migration that has stalled, or keeping a large Zimbra platform running: In-Tuition Networks has done this work for UK councils, healthcare providers and a FTSE 100 brand. UK-owned, and running Zimbra in production since 2006.
- 350,000
- Mailbox platform upgrade for a US healthcare provider.
- 130,000
- Mailbox highly complex migration for a FTSE 100 brand.
- Since 2002
- Building and running critical email platforms, and one of the first Zimbra Gold Partners in Europe.
Zimbra platforms rarely fail on software. They fail on delivery.
Problems usually originate in the engineering behind the platform: a partner that supplied the licence and withdrew, a migration that has missed successive deadlines, or a disaster recovery plan that has never been tested.
In-Tuition Networks has built and operated Zimbra platforms for UK county councils on government secure networks, for healthcare providers in Europe and the US, and for a FTSE 100 UK brand. Organisations and Zimbra partners engage us when the work is too important to fail.
If your current partner is no longer responsive, or you cannot obtain a clear account of your recovery position, we would welcome a conversation.
“There were many moments where they could have reasonably said ‘no’ and referred to contracts, but instead got stuck in and delivered solutions. Their approach was straightforward and refreshing.”
Where is your Zimbra platform letting you down?
Nobody can say whether it is secure, or whether it would survive a failure. It has outgrown the servers it runs on. A migration to it cannot slip again. Your team cannot watch it around the clock. Each service below answers one of those problems, and each prepares the next.
Professional services
Zimbra health check
De-risk your current Zimbra environment. You receive a list of findings ranked by risk, each with a recommendation drawn from more than 20 years of running Zimbra in production, so you know exactly where your platform stands.
Zimbra builds
A Zimbra platform that is secure and documented from day one, at a cost you know before work starts, on your own infrastructure or in your own cloud account. More than 20 years and hundreds of builds go into its design.
Cloud infrastructure
The AWS environment your Zimbra platform runs in, built in an organisation you own, with compliance and governance designed in, S3 mail storage and disaster recovery in a second region.
Zimbra migrations
Having migrated millions of mailboxes, we know where the hidden pitfalls lie, and we keep your users clear of them. Run the migration yourself with our software, have us run it for you, or, for large, complex or regulated estates, hand it to us as a full project.
Zimbra customisation and integrations
Zimbra, shaped to the way your organisation works. Examples include a branded single sign-on and customer service centre that runs outside Zimbra, custom Zimbra themes and interface changes that redeploy themselves at every upgrade, Zimlets for both the Classic and Modern web clients, and deep integrations with Mattermost chat and Nextcloud files.
Zimbra training
Courses for administrators and help desk teams, based on official Zimbra curricula and infused with real-world experience from a Zimbra certified trainer with more than 20 years of hands-on management of critical mail systems.
Management and support
From a reactive support agreement that backstops your own engineers, to full management where we take primary responsibility for your platform, backed by service level agreements and evidenced by years of experience.
Hosted services
Observability
Deep monitoring of Zimbra and the infrastructure beneath it, capturing the hidden metrics that surface problems before they cause downtime, with every log searchable on a dedicated ELK stack.
Hosted Email Security
Spam, malware, phishing and impersonation stopped before they reach your Zimbra server, with FailSafe holding your mail for up to 30 days if the server is ever down.
The work behind the numbers.
All case studies130,000 mailboxes moved in a single weekend
A new Zimbra platform built on AWS, and 130,000 customer mailboxes migrated to it over a single weekend without incident.
Read the case study → Essex County Council · Local governmentSecure government email moved from Exchange to Zimbra
Secure GCSX email for a council of more than 7,000 employees migrated from Microsoft Exchange to Zimbra, without the data leaving the Public Services Network.
Read the case study → Carmarthenshire County Council · Local governmentEight years of expert support for 90,000 users
Level 3 support and major version upgrades over eight years for one of the largest Zimbra deployments in the UK public sector.
Read the case study →Stop worrying about your Zimbra platform.
Whether it is security, a migration that cannot slip or a team stretched too thin, one call will show you the way forward, and we will follow up with your options in writing.
I’d like to explore my optionsZimbra partners
If you provide Zimbra to your own customers, we can be the specialist expertise in the background, across the same services, helping your service succeed.
Tell us about your service